Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy, disclaimer and copyright policies outline First Degree Golf Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘First Degree Golf’, ‘First Degree Golf Academy’, ‘us’ or ‘we’ refers to the owners of the website whose registered office is:

Moor Park Golf Club
Moor Park
Rickmansworth
WD3 1QN

Our company registration number is 7919859. The term First Degree Pupil or ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meets your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.


Additional

Store and Booking System Online Payments

First Degree Golf Ltd uses online payment gateway Braintree for Credit and Debit card transactions. We do not store any of your credit or debit card details. Braintree will not provide any of your personal information, including credit or debit card information to any third party.

You undertake that all details that you provide to us for the purpose of ordering goods are correct and that the credit/debit card account are your own and have sufficient funds to cover the cost of the order.
All online payments will receive an email confirmation detailing the transaction and appropriate future steps in order to redeem your purchase. This email will act as your proof of purchase and you should bring it along with you when redeeming your purchase.

If the details of the transaction outlined in the email confirmation does not correspond to the details outlined before such a purchase was made or if the user feels that First Degree Golf has miss sold any such purchase then you must make us aware of this as soon as possible in writing or via email.

Store Purchase Expiration

All purchases made will be liable to an expiration date of 1 year from the date or purchase. Lesson vouchers not used after 1 year will automatically be removed from the system. If any instances exist where this is different then you will be made aware of this at the time of booking. If for any reason, you believe that you will not be able to utilise your purchase in this period for example due to injury, then please contact us and we will advise the best course of action.

Other than in exceptional circumstances which will be at the discretion of First Degree Golf Ltd, purchase will not be extended beyond their stated date of expiry.

Distribution of Store Purchases

When a purchase is made through our online shop users will receive a confirmation email which should be taken as proof of purchase. This email will outline the purchase entitlement and the steps that the users should take to redeem such a purchase. This email confirmation may take up to 24 hours to be received and if after this time the user has not received such a confirmation then First Degree Golf Ltd must be made aware of this as soon as possible in writing or via email.
    
Any purchases made as a gift will receive a personalised Gift Voucher via post within 5- 7 workings days of us receiving payment. If the user has not received this after such a time scale then First Degree Golf Ltd must be made aware of this as soon as possible.

Refunds on Store Purchases

Refunds will only be permitted in the following two circumstances;

Exceptional circumstances such as death or serious illness/injury where the user or the intended recipient of a purchase is unable to use within the designated expiry date.
Instances where the First Degree Golf Ltd has not met its requirements which are outlined in the content of such purchase or which make up these terms and conditions.
Monetary refunds will not be made to users who have been bought purchases as a gift, monetary refunds will only be made to user who purchased such a gift if this entitlement falls within such instances outlined above.
If a user requires a refund then they must make this request in writing to First Degree Golf Ltd outlining the reasons for such a request. First Degree Golf Ltd will endeavour to resolve such a situation to the satisfaction of both parties if this instance occurs. First Degree Golf will respond to such a request in writing within 7 days.

Liability

First Degree Golf Ltd makes every effort to guarantee that the information enclosed on the website and websites materials are accurate, up to date and honest. Although assurances are made, First Degree Golf Ltd do not make any warranty that the website is error free or free from infection by viruses, Trojans, worms or anything that might have destructive properties. Should any errors or omissions be found, First Degree Golf Ltd will endeavour to correct them as quickly as practically possible.
    
First Degree Golf Ltd does not accept any liability for errors and omissions and reserves the right to amend, update or change the information, specifications and description of listed goods, products and services.
    
First Degree Golf Ltd does not accept liability for any indirect or consequential loss arising out of the use of the website or from using any products or services from the website.

Booking Policy & Refund Policy in respect of Online Booking System

First Degree Golf LTD  operates the following terms and conditions in respect of one to one lessons:

Lessons must be paid for in full at the time of booking. Payment must be made upon checkout to confirm your booking. If payment is not received, the booking system will automatically cancel your booking. This to protect against SPAM bookings and no shows. If bookings is made directly through one of our Academy professionals, customers will also be required to pre-pay in order to confirm the booking unless otherwise agreed by the PGA Professional.
Refunds will be given if customers cancel 24 hours in advance or alternatively the session may be carried over to another date.
If cancellations are within 24 hours, a refund may not be offered and is at the discretion of the Academy professional.
Failure to show up for your booking without prior notice will result in the loss of your lesson booking.

First Degree Golf LTD  operates the following terms and conditions in respect of Group Coaching Sessions (Adults and juniors):

Payment must be made in full at least 24 hours prior to the date of the first session.  If payment is not made 24 hours before, the place will be released to those on a waiting list or on a first come first service basis.
Bookings for group coaching sessions are only for the designated block of sessions that the pupil is booking onto and cannot be carried over to alternative individual or group coaching sessions.

Refunds will be only be given in the following circumstances:

Exceptional circumstances such as death or serious illness/injury where the user or the intended recipient of a purchase is unable to use within the designated expiry date.
Instances where the First Degree Golf Ltd has not met its requirements which are outlined in the content of such purchase or which make up these terms and conditions.
First Degree Golf LTD is unable to provide a member of the coaching team to deliver the coaching session.
Please note that refunds will not be given or sessions allowed to be carried over in instances resulting from extreme weather which means cancelling the session is unavoidable and is in the interest of safety.

Memberships

First Degree Golf LTD  operates the following terms and conditions in respect of Academy Memberships:

When a pupil registers as a First Degree Member, users will receive a confirmation email which should be taken as proof of purchase. This email will outline the purchase entitlement. This email confirmation may take up to 24 hours to be received and if after this time the user has not received such a confirmation then First Degree Golf Ltd must be made aware of this as soon as possible in writing or via email.

Users will receive their membership pack within 5-7 working days of making payment. If the user has not received this after such a time scale then First Degree Golf Ltd must be made aware of this as soon as possible.

First Degree Golf Ltd uses online payment gateway GoCardless for the handling of Membership payments including one of payments and direct debits.  Terms of service for GoCardless can be viewed here: https://gocardless.com/legal/

If the details of the transaction outlined in the email confirmation does not correspond to the details outlined before such a purchase was made or if the user feels that First Degree Golf has miss sold any such purchase then you must make First Degree Golf Ltd aware of this as soon as possible in writing or via email.

Users who register to pay by Direct Debit are committed to 12 payments. Any requests for early cancellation must be made in writing to First Degree Golf LTD and will only be permitted in exceptional circumstances.

Users who make an Annual Payment will not be entitled to a refund. Any requests for a refund must be made in writing and will only be permitted in exceptional circumstances.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by First Degree Golf Ltd and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of First Degree Golf Ltd. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep this running smoothly. However, First Degree Golf Ltd takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


8. Copyright Notice

This website and its content is copyright of First Degree Golf Ltd 2012. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

you may print or download to a local hard disk extracts for your personal and noncommercial use only.
you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

 

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